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The Microsoft Phone Scam

People all over are getting fraudulent calls from people claiming to be from Microsoft. These are people attempting to commit identity theft and credit card fraud.

Cybercriminals don’t just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

  • Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.
  • Convince you to visit legitimate websites (like www.ammyy.com) to download software that will allow them to take control of your computer remotely and adjust settings to leave your computer vulnerable.
  • Request credit card information so they can bill you for phony services.
  • Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

So, what can you do? Report it to us through social media. Specifically, tell us when you receive the call and the caller ID associated with the call, along with any other information you have about the call.

So, what will you do with that information? We can report it directly to the FBI, in the hopes of catching these fraudulent people.

*Some information from Microsoft Safety and Security Center at http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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